Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at ben@bengoymour.com or mailing us at:
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - WIX STORES
Our store is hosted on WIX STORES. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Wix's data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
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Information we collect and use
Information about you that we collect and use includes:
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Information about who you are e.g. your name, address, email, telephone numbers
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Information connected to your purchases including date of purchase, artist name, artwork name and price
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Information about your contact with us e.g. mailings, emails, phone calls, visits
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Photographs of you captured at our events e.g. exhibitions, master classes to be used on social media and our website to report on that event or promote future events
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Information if you visit our premises e.g. visual images collected via closed-circuit television (CCTV)
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What are cookies?
A cookie is a small file – it’s saved onto your computer or other device when you visit our website.
Cookies store small pieces of information. For example – they will remember you’ve visited our website or performed a certain action. We use cookies to help us improve your experience when you visit our website. For example, a cookie might store information so you don’t have to keep entering it. Cookies also let us know which pages of our website you visited. They also help us track sales.
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Persistent cookies – these stay valid, and will work until their expiry date (unless you delete them before they expire)
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Session cookies – these expire when you close your web browser
Where we collect your information
We will only collect your personal information directly from you, from a variety of sources, including:
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A purchase or enquiry
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Telephone conversations with us
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Emails or letters you send to us
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Meetings with one of our team
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Registering for one of our events e.g. exhibitions, meet and greet the artist, master class
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Our online services such as websites, social media and mobile device application (‘Apps’)
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What we collect and use your information for
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:
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Consent: Ben Goymour Ltd may collect and process your personal data with your freely given, explicit consent for specific purposes (e.g. actively subscribing to our weekly newsletter). In these instances, we will make it clear which data is collected in connection with a particular service.
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Contractual Obligations: Ben Goymour Ltd will require your personal data to carry out our contractual obligations to you. For example, if you would like your purchase delivered, Ben Goymour Ltd will collect your address and contact details from you and pass these on to our courier.
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Legal Obligations: Ben Goymour Ltd may collect or process your personal data if required to do so in accordance with our legal obligations laid down by European Union law (where relevant) and by English Laws applicable to us in the United Kingdom. In the case that we are required by law to disclose your personal data, we would do so only with the assurance that such an action was necessary in complying with judicial proceeding, a court order or legal process.
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Legitimate Interests: In specific situations, Ben Goymour Ltd may collect or process your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. Such situations include using your address or contact details to process sales, deliveries and returns, as well as using your address details or purchase history to send you tailored, direct marketing information by email or post to tell you about specific artwork, artists or services we think might interest you. If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our artwork or events.
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